DIRECT SUPPORT
Contact YaoDoll
For brand, catalog, product-information, and authorized-retailer questions.support@yaodoll.com
The official website uses direct email and does not collect inquiries through an on-site contact form. Include the relevant page, product or retailer, your country or region when it affects the answer, and a clear description of what you need.EMAIL YaoDollChoose the right support route
A clear first message helps the correct party respond without collecting unnecessary personal information.Catalog and product information
Send the page URL and the specific detail you need. We will help identify the most relevant information or support route.
Retailer verification
Send the retailer name and website domain. Do not send payment credentials. Use the Authorized Retailers page before relying on a sales route.
Existing orders
Contact the retailer shown on the order confirmation first. If routing help is needed, include a non-sensitive order reference and the retailer domain.
Privacy requests
State the privacy right or question, the relevant country or region, and the email address connected with the request. Verification may be required.
KEEP YOUR MESSAGE SAFE
Do not email passwords, full payment-card numbers, government identification, private keys, or unrelated sensitive information. If evidence is needed, send only what is relevant and obscure details that are not required.