Last updated: 19 October 2026

Privacy Policy

How YaoDoll handles information when you browse, place an order, use an account or contact support.

Scope and responsibility

This policy explains how YaoDoll handles information connected with yaodoll.com. It applies when you browse the website, follow a link from it, or contact YaoDoll using the published support address.

YaoDoll offers direct shopping, guest checkout and optional customer accounts on yaodoll.com. We process the information needed to take payment through PayPal, fulfill orders and provide order support. A retailer that accepts an order on its own website has its own privacy practices.

Information we collect

We process information reasonably needed to operate the store, fulfill orders, answer inquiries, understand website use and protect the website. Order information can include your name, email, phone number if provided, billing and delivery addresses, purchased products and selected options, totals, payment status and transaction references.

Information you choose to send by email, such as your name, email address, message, requested product information, and any files you intentionally attach.
Technical request information, such as IP address, browser and device type, operating system, language, referring page, requested URL, timestamps, and request-response details needed to deliver and protect the website.
Security and diagnostic information, such as request logs, suspected bot or abuse signals, error records, and information needed to investigate availability or security incidents.
Cookie and similar-technology identifiers described in the cookies section below.

How information is collected

Information is collected directly when you email us and automatically when your browser requests website pages or resources. Hosting, content-delivery, and security providers may collect technical request information on our behalf as part of providing their services.

If you leave yaodoll.com to visit an authorized retailer or another third-party website, that site collects information under its own notice. YaoDoll does not receive an order merely because you followed a retailer link.

How and why we use information

We use information to deliver pages and media, process and fulfill orders, manage optional accounts, provide after-sales support, maintain performance, prevent abuse, investigate errors, answer retailer-verification questions, keep appropriate business records and meet legal obligations.

Where applicable law requires a legal basis, we rely on our legitimate interests in operating and securing an informational website, steps taken at your request when you contact us, and compliance with legal obligations.

Cookies and similar technologies

Cookies are small text records stored in a browser. Similar technologies include local storage and scripts that remember a choice, protect a request, or support a website feature.

The website uses technologies needed for security, content delivery, cart sessions, checkout and optional account sign-in. WordPress, WooCommerce and site components may store essential session or interface state for these functions. PayPal handles payment authentication and payment credentials under its own Privacy Statement; we retain order and transaction references rather than full payment-card details.

The website also uses Google Analytics 4 through the Google Analytics for WooCommerce integration to understand audience, technical performance, page and catalog interactions, referral sources, and available ecommerce events. This may process online identifiers, approximate location, device and browser information, and interaction data.

Google Analytics may set first-party identifiers such as _ga and process device, browser, approximate location, and interaction information. You can block or delete analytics cookies through your browser settings.

You can inspect, block, or delete cookies and site data in your browser settings. Blocking strictly necessary technologies may cause security checks, navigation, media, or other parts of the website to work incorrectly. Retailer and other third-party websites use their own cookies under their own policies.

International processing

The website is available internationally and our service providers may process information in more than one country. Those countries may have different data-protection rules. Where required, we use provider terms, contractual protections, and other lawful transfer mechanisms appropriate to the service and destination.

How long information is kept

We keep information only for as long as reasonably needed for the purpose described in this policy, including answering a request, maintaining security and diagnostic records, resolving disputes, enforcing agreements, and meeting legal or accounting requirements.

Retention varies by record type. A support email may be kept while the inquiry is active and for an appropriate record-keeping period afterward. Security logs are kept for an operationally appropriate period. We delete or anonymize information when it is no longer reasonably needed, unless law requires longer retention.

Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or an explanation of how your personal information is used. You may also have a right to object or complain to a local data-protection authority.

Send a request to support@yaodoll.com and describe the right you want to exercise. We may ask for information reasonably necessary to verify that the request concerns you. We will not ask for your password or full payment-card details. Rights may be subject to lawful exceptions, and we will explain any material limitation when responding.

Security

We use reasonable technical and organizational safeguards designed to protect website and support information, including encrypted transport, access controls, security monitoring, and managed hosting and content-delivery protections. No online service can guarantee absolute security, so please avoid sending sensitive information that is not necessary for your request.

Adults-only audience

The website is intended only for adults aged 18 or older, or the legal age of majority in their location, whichever is higher. We do not knowingly collect personal information from children. If you believe a child has provided information, contact support@yaodoll.com so we can investigate and take appropriate action.

Third-party websites

Links to authorized retailers and other external websites are provided for convenience and verification. Their content, cookies, security, sales activity, and privacy practices are controlled by them, not by this policy. Review the relevant third-party notice before submitting information or placing an order.

Changes and contact

We may update this policy when the website, service providers, or legal requirements change. The effective date at the top identifies the current version. Material changes will be presented on this page or through another reasonable website notice.

For privacy questions or requests, email support@yaodoll.com. Please identify the country or region relevant to your request so we can apply the correct process.

Questions about this document? Email support@yaodoll.com.