Privacy Policy

Scope and responsibility

This policy explains how YaoDoll handles information connected with yaodoll.com. It applies when you browse the website, follow a link from it, or contact YaoDoll using the published support address.

The current website is an informational brand and product catalog. It does not provide customer registration, checkout, payment processing, or an on-site contact form. A retailer that accepts an order has its own privacy practices and is responsible for the information it collects for that transaction.

Information we collect

We collect only information that is reasonably connected with operating the website, answering inquiries, understanding catalog use, and protecting the website.

• Information you choose to send by email, such as your name, email address, message, requested product information, and any files you intentionally attach.
• Technical request information, such as IP address, browser and device type, operating system, language, referring page, requested URL, timestamps, and request-response details needed to deliver and protect the website.
• Security and diagnostic information, such as request logs, suspected bot or abuse signals, error records, and information needed to investigate availability or security incidents.
• Cookie and similar-technology identifiers described in the cookies section below.

How information is collected

Information is collected directly when you email us and automatically when your browser requests website pages or resources. Hosting, content-delivery, and security providers may collect technical request information on our behalf as part of providing their services.

If you leave yaodoll.com to visit an authorized retailer or another third-party website, that site collects information under its own notice. YaoDoll does not receive an order merely because you followed a retailer link.

How and why we use information

We use information to deliver pages and media, maintain performance, prevent abuse, investigate errors, answer support and retailer-verification questions, keep appropriate business records, and comply with legal obligations.

Where applicable law requires a legal basis, we rely on our legitimate interests in operating and securing an informational website, steps taken at your request when you contact us, and compliance with legal obligations.

Cookies and similar technologies

Cookies are small text records stored in a browser. Similar technologies include local storage and scripts that remember a choice, protect a request, or support a website feature.

The website uses technologies needed for security, content delivery, and essential interface behavior. Cloudflare may set short-lived security identifiers, and WordPress or site components may store essential session or interface state when a relevant feature is used. The current catalog does not use customer-account, checkout, payment, or order-history cookies because those functions are not offered here.

The website also uses Google Analytics 4 through the Google Analytics for WooCommerce integration to understand audience, technical performance, page and catalog interactions, referral sources, and available ecommerce events. This may process online identifiers, approximate location, device and browser information, and interaction data.

Google Analytics may set first-party identifiers such as _ga and process device, browser, approximate location, and interaction information. You can block or delete analytics cookies through your browser settings.

You can inspect, block, or delete cookies and site data in your browser settings. Blocking strictly necessary technologies may cause security checks, navigation, media, or other parts of the website to work incorrectly. Retailer and other third-party websites use their own cookies under their own policies.

When information is shared

We do not sell personal information. We disclose information only as needed to operate the website, respond to a request, protect users and systems, complete a business transfer, or meet a lawful requirement.

• Hosting, content-delivery, performance, and security providers, including Rocket.net and Cloudflare.
• Google Analytics, which receives measurement and diagnostic data as described in the cookies section above.
• Website software and security services used to operate WordPress, WooCommerce in catalog mode, Elementor, WoodMart, and Wordfence.
• Email and support service providers needed to deliver and manage a message you send to support@yaodoll.com.
• Professional advisers, regulators, law-enforcement bodies, or courts where disclosure is reasonably necessary and legally permitted or required.

International processing

The website is available internationally and our service providers may process information in more than one country. Those countries may have different data-protection rules. Where required, we use provider terms, contractual protections, and other lawful transfer mechanisms appropriate to the service and destination.

How long information is kept

We keep information only for as long as reasonably needed for the purpose described in this policy, including answering a request, maintaining security and diagnostic records, resolving disputes, enforcing agreements, and meeting legal or accounting requirements.

Retention varies by record type. A support email may be kept while the inquiry is active and for an appropriate record-keeping period afterward. Security logs are kept for an operationally appropriate period. We delete or anonymize information when it is no longer reasonably needed, unless law requires longer retention.

Your choices and privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or an explanation of how your personal information is used. You may also have a right to object or complain to a local data-protection authority.

Send a request to support@yaodoll.com and describe the right you want to exercise. We may ask for information reasonably necessary to verify that the request concerns you. We will not ask for your password or full payment-card details. Rights may be subject to lawful exceptions, and we will explain any material limitation when responding.

Security

We use reasonable technical and organizational safeguards designed to protect website and support information, including encrypted transport, access controls, security monitoring, and managed hosting and content-delivery protections. No online service can guarantee absolute security, so please avoid sending sensitive information that is not necessary for your request.

Adults-only audience

The website is intended only for adults aged 18 or older, or the legal age of majority in their location, whichever is higher. We do not knowingly collect personal information from children. If you believe a child has provided information, contact support@yaodoll.com so we can investigate and take appropriate action.

Third-party websites

Links to authorized retailers and other external websites are provided for convenience and verification. Their content, cookies, security, sales activity, and privacy practices are controlled by them, not by this policy. Review the relevant third-party notice before submitting information or placing an order.

Changes and contact

We may update this policy when the website, service providers, or legal requirements change. The effective date at the top identifies the current version. Material changes will be presented on this page or through another reasonable website notice.

For privacy questions or requests, email support@yaodoll.com. Please identify the country or region relevant to your request so we can apply the correct process.