Last updated: 19 October 2026

Terms of Use

The rules that apply when you access and use the official YaoDoll website.

Acceptance of these terms

These Terms of Use apply to yaodoll.com and the content and features made available through it. By accessing or using the website, you agree to these terms. If you do not agree, do not use the website.

These terms govern use of yaodoll.com and direct orders placed through this website. A purchase made on an authorized retailer website is governed by the agreement and policies presented by that retailer.

Adults only

You may use this website only if you are at least 18 years old and have reached the legal age of majority where you live, whichever is higher. By continuing, you confirm that you meet this requirement and may lawfully view adult-oriented product information in your location.

Direct shopping on yaodoll.com

YaoDoll offers products and model-specific configuration through this online store. USD is the base currency. You can choose USD or EUR for checkout. Selected paid options are included in the total shown before payment. Worldwide shipping and taxes are included, with no additional shipping or tax charge at checkout. You can buy as a guest or create an optional account during checkout.

A page, image, model name, collection, or other catalog element may be updated, corrected, replaced, or withdrawn. General website descriptions and imagery do not override the exact written product and transaction details provided for a specific order.

Authorized retailers and purchases

If you follow a link to an authorized retailer, that retailer is responsible for its website, prices, quotations, product configuration, payment, shipping, tax, order records, cancellations, returns, warranties, and customer service. Confirm the retailer domain and review its terms before providing information or payment.

Listing a retailer confirms the sales route represented on the Authorized Retailers page at the time of publication. It does not make YaoDoll the seller of record for an order placed on the retailer website and does not override mandatory consumer rights.

Accuracy and availability

We aim to keep website information accurate. Review the current product page, selected configuration, delivery address and checkout total before payment. If a required product detail is unclear, contact support@yaodoll.com before placing the order.

We may correct website content. For a question about a confirmed yaodoll.com order, contact YaoDoll with the order number. Order changes, cancellations, delivery issues and refund requests follow the Refund and Returns Policy and applicable law.

Intellectual property

The website and its text, layout, graphics, photographs, product presentation, branding, logos, and code are owned by or licensed to YaoDoll and are protected by applicable intellectual-property laws. Third-party names and marks remain the property of their owners.

You may view and make a limited personal copy of website content for lawful, non-commercial reference. You may not reproduce, republish, sell, scrape, modify, distribute, remove rights notices from, or create derivative commercial uses of website content without prior written permission.

Acceptable use

You must use the website lawfully and in a way that does not damage the service or interfere with other visitors.

  • Do not attempt unauthorized access, vulnerability exploitation, credential abuse, or circumvention of security or access controls.
  • Do not introduce malware, send abusive automated traffic, overload the website, or interfere with hosting, analytics, security, or network services.
  • Do not use website content for unlawful, deceptive, infringing, harassing, or exploitative activity.
  • Do not falsely claim to be YaoDoll or an authorized retailer, or use the website to mislead another person about product origin or authorization.

Communications with YaoDoll

When you email us, you confirm that the message and any attachment are lawful and that you have the right to send them. Do not send passwords, payment-card details, government identification, or sensitive personal information that is not necessary for the inquiry.

An email response providing general information is not a binding sales offer, product warranty, or amendment to a retailer agreement unless an authorized party expressly states otherwise in writing.

Website availability and security

We may maintain, update, restrict, suspend, or discontinue all or part of the website when reasonably necessary for security, legal compliance, maintenance, or business operations. We do not promise uninterrupted or error-free access.

You are responsible for using a supported device, browser, and secure network and for protecting your own systems from harmful code or unauthorized access.

Disclaimers

To the maximum extent permitted by applicable law, the website and its informational content are provided on an as-is and as-available basis. We do not make warranties about uninterrupted availability, absolute accuracy, fitness for a particular purpose, or non-infringement beyond rights that cannot lawfully be excluded.

Product use, care, assembly, handling, and safety depend on the exact confirmed product and instructions supplied with it. General website content does not replace product-specific instructions or professional advice.

Limitation of liability

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited. Subject to that rule, YaoDoll is not responsible for indirect, incidental, special, or consequential loss arising only from use of, inability to use, or reliance on this informational website.

YaoDoll provides support for direct orders placed on yaodoll.com. A retailer remains responsible for a sale made on its own website, including payment, shipping, cancellations, returns, refunds and warranties under its terms and applicable law.

Privacy and cookies

The Privacy Policy explains how information is handled, including the cookies and similar technologies currently used by the website. That policy forms part of these website terms and should be read before continued use.

Changes to the website and terms

We may update these terms when the website, business model, or legal requirements change. The effective date identifies the current version. Continued use after an update means the revised terms apply from their effective date; changes do not remove rights that already arose under mandatory law.

Resolving concerns and mandatory rights

If you have a concern about the website or these terms, please contact support@yaodoll.com first so the issue can be reviewed and, where possible, resolved directly.

Any dispute remains subject to the laws, forums, and remedies that apply under mandatory law. Nothing in these terms requires a consumer to give up a mandatory local right, forum, or remedy.

General provisions

If a provision is found invalid or unenforceable, the remaining provisions continue to apply. A delay in enforcing a right is not a waiver of that right. These terms, together with the Privacy Policy, are the agreement governing use of the official website.

Questions about this document? Email support@yaodoll.com.