OWNERSHIP SUPPORT
Care Guide
A clear starting point for handling, cleaning, storage, and routine inspection.START HERE
Product-specific instructions come first.
Materials, finishes, joints, removable parts, electronics, and accessories can require different care. Keep the instructions supplied with the exact product and ask the seller of record before using an unfamiliar cleaner, powder, tool, lubricant, repair method, or storage position.
Care Essentials
Use this general checklist together with the confirmed instructions for the exact product.Before handling
Read the final product-specific instructions and prepare a clean, stable surface.
Cleaning
Use only the method and products confirmed for the exact material and finish.
Drying
Allow every area to dry fully according to the final care instructions before storage.
Storage
Store in the supported position, away from excess heat, direct sunlight, and color-transfer risks.
Clothing and color transfer
Test unfamiliar fabrics and follow the confirmed guidance for the selected finish.
Routine inspection
Check high-movement and connection areas regularly and contact support if anything changes.
WHEN TO PAUSE
Do not guess when something changes.
Stop handling or using the product if you notice an unexpected tear, exposed structure, loose connection, unusual heat, odor, leakage, or electrical issue. Isolate any powered accessory and contact the seller or YaoDoll support with clear, non-sensitive photographs and the relevant product information.
Do not use household solvents, bleach, abrasive tools, strong heat, or an unverified adhesive. Avoid unsupported hanging or loading. If instructions conflict, follow the product-specific document supplied with the item and request written clarification.
For order damage, missing items, or warranty questions, preserve the packaging and contact the retailer shown on the order confirmation. The Returns and Refunds Policy explains the correct route.